Does it work with Shopify and WooCommerce?
Yes. The Store Manager connects to your Shopify or WooCommerce store, and to your WordPress site for pages and posts.
I already use Shopify Sidekick. Why add this?
Sidekick helps inside Shopify. Your Agerta team also covers the work around your store: videos, newsletters and blog posts, with every approval in one office.
Which email platforms does the Newsletter Writer use?
Brevo or SendGrid. It prepares each campaign as a draft there and shows you the subject, the sender, the list, how many people it goes to and when it sends. It sends only after you approve.
Will my store change without me knowing?
Not unless you allow it. The Store Manager starts in Review every change: it prepares the work and waits for your yes. You can let routine updates like descriptions and images through, and keep new products, prices, stock and deletions on hold.
Will my product facts stay accurate?
Teammates are told to take product facts and prices only from your store and your own words. When a fact is missing, they leave it out or ask you, and you review the work before it goes live.
Does the Video Producer post to TikTok or Instagram?
No. It makes the video and hands it to you to download. You decide where it goes.
What happens when credits run out?
That teammate stops until you add a credit pack. Extra credits are added only when you buy them.
Will a teammate write reviews or testimonials for me?
No. No teammate writes customer reviews, ratings or testimonials, even if you ask. Fake reviews are illegal in many places, including under the US FTC's 2024 rule.
Where should I start?
With the Store Manager. Connect your store, review its first batch, then bring in the rest of the team when you're ready.